Our travel agent solutions ease travel for customers.

As travel agents, our customers put a lot of faith in the arrangements, reservations and bookings we make on their behalf. If we do our job well, our customers will rely on us to take good care of them when they’re traveling on business or taking a pleasure trip with their families. But the best thing to do when arranging flights, hotels, tours and ground transportation for a customer, is to get to know their likes and dislikes when they travel. Preparing your customers for travel and providing useful tips for them is one solution travel agents provide that ensures customers regard you as a valuable resource and continue using your services.

Doing a bit of research and passing on tips about the destination they’ll be visiting can ensure a comfortable and productive trip. We’ll share some of the topics you should familiarize yourself with.

Packing for the Trip

Reminding your customer of any airline baggage restrictions is something that every travel agent should do as a matter of course. But informing the customer of necessary transfers and distances between forms of transportation at their destination can remind them to pack lightly and be prepared to carry their bags if necessary.

Be sure to pass along any tips that make their trip easier. Reminding them to take sunglasses, insect repellent, an umbrella or a warm hat are business travel safety and comfort tips that can make the trip more enjoyable for the customer when they may be thinking only of the important meeting they’ll be having.

General Weather Conditions

Traveling without the appropriate clothes or necessary items is every traveler’s biggest fear. This can be even more important for business travelers who have to dress correctly for every meeting and social occasion.

While no travel agent should go so far as to offer fashion tips, they should know enough about the general weather conditions of a destination at particular times of the year to remind their customer if it’s particularly cold, hot, humid, dry or rainy. Traveling around a destination in clothing unsuitable for the weather is particularly aggravating.

By checking the weather reports at your customer’s destination, you can save them a lot of trouble. Getting in the habit of checking the weather can also provide important information on sudden storms or floods that may necessitate a change of plans.

Offering travel safety tips builds trust with customers.

Necessary Vaccinations

We’re all now very used to having our Covid vaccination documents checked, but your customers may not be aware of other types of vaccinations that officials at their destination require. Your customer’s country of origin can also have a bearing on the vaccinations required by the destination country. A quick check at the time of booking can save them a lot of hassle and rescheduling if they are refused entry. The vaccination documents can be checked by this link https://gmtour.zendesk.com/.

Visa Requirements

Countries often have different requirements for different countries. It’s always a good idea to check the visa requirements according to the customer’s nationality. Be sure to also check the length of a visa’s validity and let the customer know that the visa will need to be extended if they decide to stay beyond that time.

Ground Transportation

Some business customers will be fortunate enough to have ground transportation provided by their business hosts at their destination. But for many customers, ground transportation is something they need to arrange.

By keeping a list of companies offering ground transportation at your customer’s destination, you’ll provide a vital service and make your customer’s trip smoother and easier. Be sure to regularly check and update the most popular choices when you make their bookings, as these companies can change their schedules, routes and fares from time to time.

Travel Safety Tips

As a travel agent, you should be aware of any events or travel warnings in the destinations your customers are visiting. Be sure to keep your customers aware of any adverse developing weather conditions or natural events that could disrupt travel in the area.

Warn your customers to take care and stay alert when visiting known high-crime cities or countries. Many cities have dangerous areas and neighborhoods that should be avoided, so be sure to advise your customers of areas to avoid and the best ground transportation companies to use to travel safely. Arrange for prepayment as much as possible and recommend they pay for incidentals by debit or credit card to avoid having to carry a lot of cash.

Travel with G.M. Tour & Travel

G.M. Tour & Travel offers multiple online solutions for professional travel agents. These solutions empower travel agents to offer services that impress their customers and provide streamlined and powerful capabilities. Contact G.M. Tour & Travel to explore our travel agent solutions, or tour our website and set up an account.